Please note that the scope of this Policy is limited to information collected or received by tuanale through your use of the Service. tuanale is not responsible for the actions of third parties or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Links to external sites do not constitute our sponsorship of, or affiliation with, those parties.
We have implemented commercially reasonable technical and organizational measures to protect your personal information from accidental loss, misuse and unauthorized access, disclosure, alteration and destruction. However, please note that although we take reasonable measures to protect your information, no app, website, Internet transmission, computer system or wireless connection is completely secure.
The information which identifies you personally and/or can be used to contact you online or offline, such as your full name, physical address, email address, telephone number, photograph, precise geo-location information, and some apps may require you to share your username.
The information which does not identify you and cannot be used to contact you personally. It includes date of birth (where provided), age, ZIP code, city, gender, and information about your mobile device such as unique device ID, Internet Protocol (IP) address, or other persistent identifiers, and hardware/software/firmware details. It also includes "usage data" such as browser type, identity of other apps on device, game progress, play time, score and achievements, and URLs or apps you used before or after using our Apps.
We will not collect any Personal Information from you simply by virtue of your visiting our product; we only collect it if you choose to submit it to us. We do, however, collect Non-Personal Information whenever you use our Website/Apps. Such Non-Personal Information is not combined with Personal Information unless you choose to submit Personal Information to us. Some of our apps may read your device to determine what other apps have been installed and infer Non-Personal Information (such as city and gender) based on those apps.
tuanale collects information as described below. The primary goals in collecting and using information are to create your account, provide Services to you, improve our Service, contact you, conduct research and create reports for internal use.
A cookie is a small text file that we transfer to your device to identify a user’s device and to remember things about your visit, such as your preferences or a username and password. Information contained in a cookie may be linked to your personal information for purposes such as improving the quality of our product, tailoring recommendations to your interests, and making the Service easier to use. You can disable cookies at any time, although you may not be able to access or use features of the Service.
We may feature advertisements served by third parties that deliver cookies to your device so the content you access and advertisements you see can be tracked. These advertisers may use information about your visits to our Service and third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you. This Policy does not apply to, and we are not responsible for the data collection practices of, these third party advertisers.
We may collect your email address when you contact our customer service group and we may use that email address to contact you about your gaming experience with tuanale games and apps and notify you about company news and promotions.
Whenever you play our games, we collect data about your interactions with the game and with other players via server log files.
Our application may collect facial feature data (such as positions of eyes, nose, and mouth) from photos you upload or capture. This is solely for providing core features such as face beautification, color correction, restoring blurry or old photos, enhancing image resolution, and applying face transformation effects. This data is processed only after you voluntarily grant camera or gallery access. Without your explicit permission, we cannot access any photos on your device.
When using features that involve facial recognition, your photo is encrypted and securely uploaded to our server, analyzed to extract facial landmarks, processed to apply effects/templates, and final results are returned to your device.
Important:
We are committed to privacy. Your face data will not be stored, shared with any third party, and will be deleted right after processing is complete.
Face data is used only to enable effects like face transformation or editing. The process involves detecting key points (eyes, nose, mouth), applying the selected template, and returning the result.
We may also acquire information from you through:
Our services may contain third party tracking tools from our service providers. Such third parties may use cookies, APIs, and SDKs in our services to collect and analyze user information. They may have access to information such as your device identifier, MAC address, IMEI, locale, geo-location information, and IP address.
Ads appearing on our services may be delivered by advertising partners (third parties), who may set cookies. These cookies allow the ad server to recognize your device and compile non-personal identification information. This information allows ad networks to deliver targeted advertisements. This privacy policy does not cover the use of cookies by any advertisers.
We are currently using the following ad networks. You may visit their privacy policy pages to learn more:
Children's Privacy: We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13. If a user chooses to register, they can input a date of birth, username and email address to set up an account. The user’s account is limited to features appropriate for children; features that may involve posting personal information are automatically disabled. Immediately upon registration, the user’s email address is turned into an encrypted format used to authenticate login. We do not permanently store email addresses in a recoverable format and cannot initiate contact with such users by email after registration. We do not collect more personal data than is necessary to respond to a question or one-off request from a user. We will not distribute to third parties any personal information collected from children without parental consent. Parents are invited to review our privacy policy.
We use information collected through our Service for purposes described in this Privacy Policy or disclosed to you in connection with our Service. For example, we may use your information to:
In addition to sharing and disclosing personal information as described above, we may disclose personal information if we believe such action is necessary to:
tuanale may use cloud based services and subcontract storage or processing of your information to third parties located in countries other than your home country in order to provide the Services, including e.g. the USA. Information collected within Europe may be transferred to and processed in a country outside Europe, which may not provide the same level of protection. We have adopted legal mechanisms for international transfer of data. We take reasonable precautions to protect personal information from misuse, loss and unauthorized access. Information we collect will be stored on secured servers and protected by secured networks with access limited to authorized personnel. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
tuanale reserves the right to change this Policy at any time. If we decide to change this Policy, we will post those changes on this page and update the date at the top of the page. The changes will be effective when posted. Please check this page regularly so that you remain aware of what information we collect and how we use it.
By using tuanale games and Apps, you agree to the terms of this policy. If you do not accept the terms in this policy, please do not use our games and Apps. Continued use after any amendment will be deemed your acceptance of the changes.
If you have any questions about this Privacy Policy, please contact us by email: tuanale.itvn@gmail.com.
Last updated: December 9, 2025